Case Studies

Greyhound Lines

The Client: Greyhound is the largest provider of intercity bus transportation, serving more than 2,300 destinations with 13,000 daily departures across North America, serving nearly 25 million passengers each year.

The Opportunity: Greyhound was looking to gain new customers by redefining the image of a typical interstate bus ride. The project was part of the Greyhound Fleet Revitalization Program, a massive refurbishment effort by the company. The project included outfitting their buses with state-of-the-art amenities like power plug-ins, LED lighting, leatherette passenger seating and extra legroom, as well as new wheelchair lifts. In addition, Greyhound wanted to develop a mobile WiFi solution to allow riders to browse the internet.

The Solution: The WiFi In Motion™ Moovbox was installed in over 500 buses in the U.S. and more than 100 buses in Canada. Backed by WiFi In Motion MoovManage software, Greyhound is now able to track WiFi usage throughout their fleet. Since the initial installation in November of 2010, riders have logged on for over one million sessions. As a result of the success of the initial installation, Greyhound has continued equipping their fleet with WiFi In Motion Moovbox products, further providing their customers with free, high-speed internet access.

Greyhound Bus


MegaBus

The Client: Since launching in April 2006, megabus.com has served more than 15 million passengers throughout more than 70 major cities in the Midwest and Northeast of the USA and Canada.

The Opportunity: MegaBus was looking to equip their luxury single and double deckers with free wi-fi, in addition to at-seat plug-ins, panoramic windows and a green alternative way to travel.

The Solution: SinglePoint coordinated and shipped WiFi In Motion Moovbox units directly to Van Hool (the bus manufacturer) in Belgium for installation on the factory floor. The WiFi In Motion Moovbox was installed throughout the entire MegaBus fleet, allowing them to offer free, high-speed wireless internet to their customers.

MegaBus


Santa Clara Valley Transit Authority

The Client: The Santa Clara Valley Transit Authority (VTA) maintains a fleet of 100 light rail vehicles and 425 buses that serve Silicon Valley. VTA employs approximately 2,100 employees and had a combined ridership of nearly 42 million people in 2010, with an average of 135,000 passengers each weekday.

The Opportunity: VTA wanted to create the world's first all-4G wireless communications system for light rail trains and busses, giving the many people who work in Silicon Valley and commute the WiFi needed to check email, upload and download documents, view websites and more.

The Solution: In 2011, the WiFi In Motion Moovbox was installed throughout the entire VTA fleet of light rail trains and a portion of their buses. Vehicles were equipped with the ruggedized mobile cellular router, delivering wireless internet connectivity with an average download speed of over 6 Mbps at 55 MPH. The project was selected as an award finalist for Transit Project of the Year in the California Transportation Foundation's 23rd annual CTF Transportation Awards.

Santa Clara Valley Transit Authority


Contra Costa Health Services Public Health

The Client: Contra Costa Health Services Public Health division promotes and protects the health and wellbeing of the individual, family and community in California’s Contra Costa County. They work in partnership with local school districts and homeless providers to increase access to medical services for low-income and homeless students and individuals who might not otherwise receive the care they need. Approximately 20 schools and 14 homeless organizations receive low-cost, on-site, accessible, medical and preventative services..

The Opportunity: Contra Costa Health Services sought to improve the performance of their mobile clinics by streamlining clinic operation with the help of a mobile WiFi solution.

The Solution: SinglePoint coordinated and shipped Wifi In Motion Moovboxes to Contra Costa Health Services. The new WiFi solution has been well received by the mobile clinic staff. Clinic connection performance has improved, and the ability to print from the electronic medical record has streamlined clinic operation.

MegaBus